Our 30-Day Money Back Guarantee
We believe in offering our customer only the very best and want you to be completely satisfied with every item you purchase from Yortho. If an item you purchase does not meet your expectations, simply return it to us within 30 days from the date of purchase for a full refund or exchange (less any shipping costs). Please see our return procedure details and conditions below.
Shipping Information
Standard Orders are shipped within 48 hours upon receipt and credit card approval. Custom orders are shipped within 72 hours of customer and credit approval. Rush customs can be shipped with prior approval within 36 hours if order is received and approved before 10 am. All customer shipments are via UPS or FedEx ground service, unless ortherwise specified. (U.S. Mail may be requested)
Return Policy
A return authorization must be obtained from Customer Service. Returns are allowed after 30 days for defective merchandise only with proper labels and must be PREPAID. There will be a restocking charge if product is able to be restocked.
Disclaimer
Yortho, LLC reserves the right at any time to modify, edit, delete, suspend or discontinue, temporarily or permanently, this web site (or any portion thereof) and/or the information, materials, products and/or services available through this web site (or any part thereof) with or without notice. All visitors must agree that Yortho.com shall not be liable to them or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this web site.
Access to and use of this Web site and the information, materials, products and services available through this Web site are subject to all applicable laws and regulations posted below in Terms & Conditions of Use.
By accessing this Web site, you agree to all of our policies which form a legally binding agreement. If you do not agree, please exit this site.
All posted policies may be changed by us from time to time without specific notice to you. The latest policies will be posted on the Web site, and you should always review them prior to using the Web site to ensure that you have a current understanding of the policies under which you are permitted to access this Web site. If you cannot access our policies via the Internet, we can provide a copy of the most recent policies by email upon request.
Privacy
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site. Any changes or updates to our privacy practices will be updated through our web site.
Log Files
We use IP addresses, browser type, time of day, to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Registration/Ordering
Our site's registration/order form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. All online transactions are processed through PayPal to ensure your financial information is secure and protected against fraud. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.
Our site uses an order form for customers to request information, products and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary (i.e., in the event there is a problem processing an order, corporate changes or changes in privacy practices). Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.
Security
This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry — SSL. No sensitive information is ever transmitted in plain text.
While on a secure page, such as our order form, two things happen. One, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing. And two, in the address bar, the "http" becomes "https." To learn more about SSL, follow this link http://www.verisign.com/.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
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